Shipping policy
Shipping Policy
Each piece from ARIYA is carefully prepared and securely packed to arrive in perfect condition.
Processing Time
Orders are processed within 1–3 business days, excluding Sundays and public holidays.
Shipping Coverage
We currently ship across India.
Delivery Timeline
Metro cities: 3–5 business days
Other locations: 5–7 business days
Delivery timelines may vary due to location or unforeseen delays.
Packaging
All jewellery is delivered in premium, protective, and tamper-proof packaging.
Delivery Exceptions
Please ensure accurate shipping details at checkout. Delays or re-shipping due to incorrect
information may incur additional charges.
Returns & Damages
At ARIYA, every piece is carefully inspected before dispatch. In the rare event of an issue, we’re
here to help.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect:
Please notify us within 24 hours of delivery
Share clear photos or an unboxing video for verification
Once approved, we will offer a replacement as applicable.
Returns
Due to the delicate nature of jewellery:
We accept returns only for damaged or incorrect items
Items must be unused, unworn, and returned in original packaging
Non-Returnable Items
Earrings (for hygiene reasons), customized pieces, and items purchased during sales are
non-returnable unless damaged on arrival.
Wear & Tear
Normal wear, tarnishing due to improper care, accidental damage, or water/chemical exposure is
not covered under returns or exchanges.
Return Shipping
Approved returns must be shipped as instructed by our team
Return shipping charges may apply unless the error is from our side
Refunds
Refunds, if approved, are processed as original payment method within 7–10 business
days